Virginia Tech Secure Sockets Layer (SSL) VPN is a subscription based service, that provides remote users access to Virginia Tech resources. You must be subscribed to either Virginia Tech Wireless Network Access or Virginia Tech Wired Ethernet Service. You must also be enrolled in 2-factor authentication.
The software used to access the VPN is known as "Pulse Secure" or just "Pulse". OIS will ensure that Pulse is installed on your machine. If you do not have Pulse installed, please submit a ticket requesting it be installed.
You can find instructions for configuring Pulse and connecting to the VPN here: https://vt4help.service-now.com/sp?id=kb_article&sys_id=d5496fca0f8b4200d3254b9ce1050ee5
If you are still unable to connect via VPN after following these instructions, please submit a ticket to OIS stating any errors you may be receiving.